Last Updated: January 2025 | This policy applies to all users in Bangladesh.
Welcome to the king platform. This privacy policy explains how we collect, use, and protect your personal information. Protecting the privacy of all users in Bangladesh is one of our highest priorities. By using our platform, you are considered to have accepted the terms of this policy. This policy may be updated periodically, so we recommend reviewing it from time to time. In the event of any changes, we will endeavor to notify you via your registered email.
When you create an account at king, we collect your name, email address, date of birth, and contact information. National ID or passport details may be requested for identity verification purposes. Payment method information is collected during financial transactions; however, full card numbers are never stored. Your device's IP address, browser type, and activity logs on the platform may be recorded automatically. This information is used to ensure platform security and improve the user experience. We only collect information that is necessary and refrain from collecting unnecessary personal data.
The information collected is primarily used to manage your account, process transactions, and provide customer service. Data is analyzed to ensure platform security and prevent fraudulent activity. By analyzing your preferences and usage patterns, we strive to deliver a more refined and personalized experience. Where applicable, data may also be used to meet legal obligations and fulfill regulatory requirements. If you do not wish to receive marketing communications, you can opt out at any time by contacting our support team. We never sell your information to advertisers or third parties.
King never sells or rents your personal information to third parties. However, limited data may be shared with trusted service providers for payment processing, identity verification, or technical support. These service providers operate under strict confidentiality agreements and are not permitted to use your information for any other purpose. In cases of legal orders or legitimate requests from government authorities, information may be disclosed in accordance with applicable law. In the event of a company merger or acquisition, users will be notified in advance and measures will be taken to ensure the protection of their data. We always treat your privacy with the utmost importance.
King uses industry-standard SSL encryption technology to keep your personal information secure. Our servers are housed in secure data centers and are regularly tested through security audits. Only authorized personnel may access your information for specific work-related purposes, and they are required to adhere to strict confidentiality policies. In the event of a security breach, we will promptly notify affected users and take the necessary steps. However, no method on the internet is 100% secure, so we also advise you to keep your account password confidential. We continuously improve our security measures to ensure your information remains protected at all times.
As a user in Bangladesh, you have several important rights regarding your own information. You may request a copy of the personal information we hold about you at any time. You have the right to request corrections if your information is inaccurate or incomplete. In certain circumstances, you may request that your information be deleted, which we will consider within the scope of applicable law. You retain the option to opt out of marketing communications at any time. To exercise these rights, please contact our support team and we will do our best to respond as promptly as possible.
If you have any questions, concerns, or complaints about this privacy policy, please do not hesitate to contact us. Our dedicated privacy team generally aims to review and respond to your request within 48 hours. Contact email: [email protected] (displayed as text, not a direct link). For general inquiries, visit our FAQ Page page, where answers to many questions are already available. For responsible gaming support, Responsible Gaming page. We are always committed to protecting the privacy and trust of our users.